Westmead Hospital in NSW is seeking a Patient Experience Manager to provide strategic leadership for complaints management and patient advocacy.
You will ensure timely, transparent engagement with consumers and drive improvements in patient experience and healthcare quality across the hospital.
As part of the Patient Safety and Quality team, you will collaborate with executive leaders and clinical departments to strengthen patient outcomes and lead service improvements based on feedback and data.
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📌 Senior Patient Experience Leader: Complaints & Care (New South Wales)
🏢 the original
📍 New South Wales
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