Ericsson seeks a Head of Service Operations to own end-to-end service visibility, reporting, and execution, reporting to the Head of Operational Assurance.
You will lead NOC and Service Management teams, drive proactive delivery across multiple locations, and ensure operational excellence with solid stakeholder engagement.
In this role, you will develop risk mitigation strategies, improve reporting, and provide strategic insights during escalations, while fostering a culture of accountability
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📌 Head Of Service Operations & Delivery Excellence (New South Wales)
🏢 Ericsson
📍 New South Wales
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