Job Description
Medical Administrator - Full-time & Part-time
Wellvue | Queanbeyan, NSW | Full-time or Part-time, Monday to Friday
Build your career in healthcare with a growing local team
Wellvue | Queanbeyan, NSW | Full time or part time
$30 to $35 per hour plus superannuation
Monday to Friday | No regular weekends | Free onsite parking
Wellvue is looking for an organised, warm and dependable person to join our administration and patient support team in Queanbeyan.
This could suit someone who already works in medical reception or healthcare administration.
It could also suit someone with strong administration or professional customer-service experience who wants to build a career in healthcare.
You do not need to know every Wellvue process when you arrive.
We will provide structured training in our systems, patient workflows and mental health administration.
What matters most is that you communicate well, notice the details, learn quickly and take responsibility for getting things done.
About Wellvue
Wellvue is an Australian mental health service helping people access psychiatrists, psychologists and other clinicians through telehealth.
Our administration team plays an important role in helping patients navigate referrals, appointments and ongoing care.
You will work from our heritage office at Hibernia Lodge in Queanbeyan alongside a supportive local team, while helping coordinate care for patients across Australia.
What you'll be doing
You will help our patients and clinicians with tasks including:
responding warmly and professionally to patient enquiries
coordinating appointments and referrals
communicating with GPs, psychiatrists, psychologists and other healthcare pew patients understand the administrative steps involved in accessing care
managing patient intake and telehealth administration
processing payments,



invoices and Medicare-related administration
maintaining patient records
preparing and sending correspondence
responding to telephone and email enquiries
following up outstanding administrative tasks
maintaining privacy and confidentiality
identifying problems and helping improve the way we work
As your knowledge and capability develop, there may be opportunities to take on additional responsibility across patient coordination, clinician support, senior administration and operations.
Who could be a good fit?
We are less interested in finding someone who ticks every box and more interested in finding someone with the right foundation and attitude.
You may have experience in:
medical reception
allied health
dental reception or administration
specialist medical practices
pharmacy or healthcare
office administration
professional customer service
another role involving confidential information, organisation and communication
Previous healthcare experience is highly regarded, but it is not the only pathway into the role.
You are likely to enjoy working at Wellvue if you:
are warm and confident communicating with people
are highly organised
notice details
learn new software quickly
stay calm when several things need attention
take ownership of problems
enjoy helping people
communicate professionally
care about doing things properly
want to become someone your team can depend on
We particularly value the attitude:
"I noticed this needed doing,



so I sorted it out."
Why join Wellvue?
Meaningful work
Your work helps Australians access mental health care.
You are not simply processing appointments.
Good administration helps patients, clinicians and referrers navigate care more smoothly.
Learn valuable healthcare skills
You will gain experience across patient coordination, referrals, telehealth, clinician support, Medicare administration and healthcare systems.
Opportunity to grow
Wellvue is growing.
People who demonstrate capability and take responsibility may have opportunities to broaden their role as the organisation develops.
As Wellvue grows, capable team members may have opportunities to broaden their responsibilities and develop into more senior administrative and operational roles.
Your ideas matter
If you notice a better way of doing something, we want to hear it.
We value people who look for practical ways to improve the experience of patients, clinicians and colleagues.
A supportive local team
We want Wellvue to be a workplace where people are professional, dependable and kind to one another.
Weekday stability
Monday to Friday
No regular weekend roster
No night shifts
Free parking
A Distinctive workplace
Our team works from Hibernia Lodge, a heritage office in Queanbeyan, rather than a traditional medical-centre environment.
Pay and hours
$30–$35 per hour plus superannuation, depending on relevant skills and experience.
We are open to both full-time and part time applicants.
Consistent weekday availability is important.
This is an office-based role in Queanbeyan, so applicants need to be able to commute reliably to Hibernia Lodge.
We welcome applications from people with different career backgrounds who can demonstrate the skills needed for the role.

📌 Medical Administrator - Full-Time & Part-Time (Canberra)
🏢 WellVue
📍 Canberra