Join One of Sydney's Leading Luxury Residential Concierge & Resident Services Teams
Due to continued growth and the commencement of several new premium residential appointments, T&M; Management Services is seeking experienced, polished and service-driven professionals to join our Concierge & Resident Services team.
We have several permanent, full-time Concierge opportunities available across prestigious luxury residential developments throughout Sydney, including the Sydney CBD, Inner Sydney, Eastern Suburbs and Darlinghurst.
If you are an experienced residential Concierge who takes pride in delivering exceptional service, maintaining impeccable presentation standards and creating an outstanding experience for residents and their guests, we would like to hear from you.
THE OPPORTUNITY
At T&M;, Concierge is much more than a front desk role.
Our Concierge teams are an integral part of the day-to-day operation and presentation of the premium residential developments we manage.
They are often the first point of contact for residents, guests, contractors and service providers and play an important role in creating a professional, welcoming and secure residential environment.
Our service model combines the professionalism and attention to detail expected within a five-star hotel environmentwith the personal, relationship-focused service required within a luxury residential community.
These are long-term career opportunities for experienced professionals who want to be part of a growing organisation with a robust focus on service excellence, skilled standards and career development.
CONCIERGE POSITIONS AVAILABLE
Monday to Friday day shifts
Monday to Friday afternoon shifts
Monday to Friday night shifts
Full-time weekend day shifts
Full-time weekend afternoon shifts
Full-time weekend night shifts
Applicants should clearly indicate their preferred roster and current availability when applying.
LOCATIONS
Sydney CBD and Inner Sydney
Eastern Suburbs
Darlinghurst
ABOUT THE ROLE
As the face of the building,



you will play a key role in delivering an exceptional experience for residents while assisting with the smooth day-to-day operation, presentation and security of the property.
Responsibilities may include:
Delivering professional and welcoming front-of-house Concierge services
Building strong and professional relationships with residents and owners
Responding promptly and professionally to resident enquiries and service requests
Coordinating move-ins, move-outs, deliveries and resident bookings
Managing visitor, contractor and service-provider access
Facilitating communication between residents, contractors and Building Management
Monitoring building security and access control
Undertaking regular inspections of common property
Assisting with building operations and reporting
Maintaining exceptional lobby and common property presentation standards
Ensuring building policies, procedures and protocols are consistently followed
Using building management, access control and resident communication platforms
Supporting the Building Management team in delivering high-quality service outcomes
A detailed Position Description is available from T&M; Management Services upon request.
WHAT WE ARE LOOKING FOR
A minimum of 3 years' residential Concierge experience
Exceptional written and verbal communication skills
A genuine commitment to premium customer and resident service
A polished, professional and approachable manner
Strong organisational and multitasking capabilities
The ability to remain calm, professional and solutions-focused in a busy residential environment
Strong attention to detail and presentation standards
Confidence using Microsoft Office, databases and front-desk or building management platforms
An understanding of residential building operations, security and access procedures




The ability to work effectively with residents, Building Managers, contractors and service providers
MINIMUM APPLICATION REQUIREMENTS
Have at least 3 years' residential Concierge experience
Hold a current First Aid Certificate
Have the legal right to work full-time in Australia
Are genuinely available to work the full-time roster applicable to the position for which you are applying
Meet the communication, presentation, professionalism and experience standards outlined in this advertisement
These positions are specifically being recruited as permanent full-time roles.
Applicants seeking casual or part-time employment, or who are unable to commit to the advertised full-time rosters, should not apply.
PROFESSIONAL PRESENTATION
Our Concierge teams represent both T&M; Management Services and the premium residential communities in which they work.
A high standard of professional presentation is therefore essential.
Men: Black business suit, white business shirt, black leather dress shoes and building-specific tie.
Women: Black business suit, white business shirt, black dress shoes and optional building-specific scarf.
WHY JOIN T&M; MANAGEMENT SERVICES?
Joining T&M; provides the opportunity to work within some of Sydney's premium residential developments while becoming part of an established and growing Building Management, Concierge & Resident Services organisation.
We offer:
Permanent, full time employment
Long-term career opportunities
Premium residential working environments
Professional and supportive management
Structured operational procedures and standards
Opportunities for future career progression
The opportunity to become part of a growing team committed to setting a high standard for residential Concierge services
ADDITIONAL INFORMATION
If you require further information before submitting your application, please contact T&M; Management Services' Group General Manager:
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T&M; MANAGEMENT SERVICES PTY LTD
NSW Security Master Licence: M/L *********
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📌 Residential Concierge Concierge Positions (Sydney) Premium Residential (New South Wales)
🏢 T&M Management
📍 New South Wales