Eupheme is an Australian luxury womenswear tailoring house offering ready-to-wear and made-to-measure collections.
Working with some of the world's greatest artisans and craftspeople across heritage Italian, French and British mills, Eupheme crafts exquisite garments for remarkable women - for those who care about provenance, longevity and ease.
Our flagship Atelier in Sydney CBD is the physical expression of our philosophy: an intimate, considered space for exceptional clientelling, hospitality and styling.
About the role
We are seeking an Atelier Manager to lead our flagship Sydney Atelier from opening in November.
This is a hands-on, client-facing role responsible for exceptional clientelling, sales and team leadership.
You will be the most consistent point of contact for our clients, responsible for converting Eupheme's product and craft into an experience that feels elevated, warm and personal.
You will lead a small team of casual Atelier Associates, setting the standard for service, presentation and sales performance, while working closely with head office the ongoing evolution of the in-Atelier experience.
Key responsibilities
Build and nurture a client book through exceptional clientelling - including proactive outreach, styling follow-up, and long-term relationship development rather than transactional selling
Own and drive Atelier sales targets
Curate and present wardrobe solutions for clients with in-depth product and fabric knowledge, using elevated, considered language consistent with the Eupheme voice
Support clients through both ready-to-wear and made-to-measure consultation and fittings
Train and lead a team of casual Atelier Associates




Set the tone and standard for client service, presentation and sales technique within the team
Roster and manage day-to-day floor operations to ensure the Atelier is always client-ready
Maintain the Atelier to flagship standard at all times - presentation, merchandising, cleanliness and ambience in keeping with the brand's design language
Manage stock accuracy, replenishment requests and order fulfilment in coordination with Head Office
Support eCommerce fulfillment, trunk show and event logistics
Brand Representation
Represent the brand with composure, warmth and polish
Contribute creative input on the client experience, events, and Atelier presentation as the business grows
About you
5+ years' experience in luxury retail, with demonstrated success in clientelling and driving sales in a premium or luxury setting
Prior experience managing or leading a small retail team
Excellent, natural communication skills - comfortable hosting, consulting and building rapport with a discerning private client base
An interest in and appreciation for craftsmanship, fabric quality and considered luxury
Exceptional personal presentation and presence
Composed, adaptable and comfortable operating in a high-expectation, high-touch environment
Genuinely driven - motivated by building something at the ground floor of a growing Australian luxury house
Competitive salary package
Generous clothing allowance
The opportunity to help shape a flagship Atelier and client experience from launch
A close working relationship with Head Office
Real growth potential as Eupheme's retail footprint expands and Head Office opportunities
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📌 Store Manager - Sydney Flagship Atelier (New South Wales)
🏢 Eupheme
📍 New South Wales