Job Description
6-Month Fixed-Term Contract (likely to extend/convert to perm)
Hybrid Working
6-Month Fixed-Term Contract (likely to extend/convert to perm)
Hybrid Working
Melbourne Inner East
$77,000 p/a + Super (Pro rata)
A purpose-driven international organisation is seeking aFundraising Data & CRM Administratorto support the day-to-day operation of its fundraising CRM and supporter database environment.
This is an excellent opportunity for a CRM or database professional who enjoys working with data, improving processes, supporting end users, and ensuring high standards of data quality and governance.
The prospect reports to the Data & Insights Lead, you will play a key role in maintaining CRM operations, supporting fundraising activities, and ensuring data remains accurate, secure, and fit for purpose.
You will work closely with fundraising, technology, and data stakeholders to support campaigns, troubleshoot issues, maintain business processes, and contribute to continuous improvement initiatives.
Key Responsibilities
Administer CRM users, permissions, and system access
Monitor workflows, integrations, and scheduled processes
Perform data imports, exports, and operational processing activities
Investigate and resolve data and system issues
Support fundraising campaigns through accurate data preparation and administration
Maintain data quality through cleansing and deduplication activities
Ensure compliance with privacy, governance, and security standards
Create and maintain system and process documentation




Identify opportunities for automation and process improvement
To be successful in this role, you will have:
Experience administering a CRM, database, or customer management platform
Strong data processing and data quality management skills
Experience with imports, exports, segmentation, or campaign support activities
Excellent attention to detail and problem-solving capability
Strong stakeholder engagement and communication skills
A solid understanding of privacy, governance, and secure data handling principles
Desirable Experience
Fundraising, donor, membership, or supporter database experience
Experience working within the not-for-profit sector
Exposure to Blackbaud, Raiser's Edge, Salesforce, Microsoft Dynamics 365, or similar CRM platforms
What's on Offer?
Hybrid and flexible working arrangements
Collaborative and supportive team culture
Opportunity to contribute to meaningful, mission-driven work
Exposure to fundraising operations and supporter engagement activities
Training provided on specialist fundraising CRM platforms
Immediate start available
If you enjoy working with data, systems, and stakeholders in a role that combines operational support with continuous improvement, we'd love to hear from you.
Profusion respect people, value diversity and are committed to equality.
We are committed to providing a supportive culture and positively contributing towards creating diverse and inclusive workplaces for our candidates and clients.
We welcome applications from people of all backgrounds and experiences.
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📌 Fundraising Data & Crm Administrator (Victoria)
🏢 Profusion Group
📍 Victoria