Job Description
Driveretail sales.
Know your products.
Deliver great member experiences.
Build your career with World Gym.
About World Gym Australia
World Gym Australia is one of the country's mostrecognisedand rapidly growing fitness brands, with a growing national network of clubs and new locations continuing to open across Australia.
Our clubs are more than just gyms.
They are communities built around training, great member experiences and an energetic fitness culture.
We are committed to developing our people, building high-performingteamsand creating genuine opportunities for career progression within the World Gym network.
The Opportunity
World Gym Penrith is looking for anenergetic, sales-focusedand customer-driven Casual Receptionistto join our team.
This is a hands-on role combiningretail sales, member service, BarbellCaféand day-to-day club operations.
You'llbe a key point of contact for members while taking ownership of the Pro Shop experience, helping members find the right products and contributing directly to the club's retail performance.
A strong interest infitness,training,supplementsandsports nutritionis important, asyou'llbe expected to build your product knowledge andconfidentlyassistmemberswith their purchases.
You'llneed to be available to work across a range of shifts, including4:30am-10:30pm weekdays and 6am-6pm weekends & public holidays.
WhatYou'llDo
Work towards and achieveretail sales targets and KPIs
Proactively engage with membersandidentifyopportunitiesto recommend relevant products
Develop strong knowledge of supplements, sports nutrition, apparel, lifting accessories and other Pro Shop products
Confidently educate members on products and help them make informed purchasing decisions
Build strong relationships with members and encourage repeat business
Process sales accurately through the POS system
Member Service & Reception
Welcome members and visitors and create a positive first impression
Provide friendly,



professional service and respond to member enquiries
Answer phone calls andassistwith general reception enquiries
Support the smooth day-to-day operation of the front desk
Build positive relationships with members and contribute to a welcoming club environment
Prepare shakes and coffees and provide friendly, efficient service
Assistmembers with café enquiries and product selections
Stock & Retail Operations
Assistwith stock ordering and replenishment
Receive and process incoming stock
Monitor stock presentation,rotation,availabilityandexpiry dates
Identifylow or slow-moving stock and communicate requirements to management
Buildandmaintainattractive,well-presented retail displays
Assistwith purchase orders and general retail administration
Maintainhigh standardsof cleanliness and presentation across reception, retail,caféand gym floor areas
Assistwith general club duties to ensure the facility is clean,organisedand welcoming
Take ownership of thesmall detailsthat contribute to a great member experience
About You
We'relooking for someone who is:
Passionate aboutfitness,trainingandthe gym environment
Genuinely interested insupplements, sportsnutritionand fitness products, with the willingness to continually develop your product knowledge
Sales-driven and motivated by achieving targets and KPIs
Confident engaging with members and recommending products based on their needs
Experienced in retail,sales,hospitalityorcustomer service
Confident communicating with a wide range of people and building strong relationships




Comfortable initiating conversations and proactively selling rather than waiting for customers to approach you
Reliable,organisedandable to work effectively in a fast-paced environment
Comfortable working independently as well as part of a team
Available to work across a range of shifts, including4:30am-10:30pm weekdays and 6am-6pm weekends & public holidays.
Qualified,energeticandwilling to get involved across all areas of the club
Interested in developing your skills and building a career within the fitness industry
Current First Aid and CPR certification
Why JoinWorldGym?
Drive results.
Build your fitness industry knowledge.
Develop your career withWorldGym.
Build your retail careerby working towards real sales targets and KPIs
Develop specialist product knowledgeacross supplements, sportsnutrition,apparelandtraining products
Turn your passion for fitness into your careerby helping members find products that support their training goals
Develop your sales skillsthrough face-to-face selling, productrecommendations,upsellingandrelationship building
Learn how a successful fitness cluboperatesacross retail, customerservice,hospitalityandday-to-day operations
Work alongside experienced club leadersand develop your professional skills in a high-energy environment
Build your career with a growing national brand, with genuine opportunities to progress within the World Gym network
Be part of the club community, surrounded by people who share your passion for fitness and training
What We Offer
Ongoingcoaching,mentoringandprofessional development
Retail and product training to build your industry knowledge
Genuine career progression opportunities – we love to promote from within
Supportive and energetic working environment
Complimentary World Gym membership
Staff discounts across our supplement and apparel range
Opportunity to develop skills across retail,sales,hospitalityandfitness operations

📌 Casual Receptionist (New South Wales)
🏢 World Gym International
📍 New South Wales