Job Description
MUFG Pension & Market Services is seeking a Complaints Officer to investigate and resolve member, employer and client complaints in a regulated financial services setting.
You will manage the full lifecycle of complaints from receipt to resolution, partnering with internal teams to identify root causes and improve processes.
You will apply strong investigative and analytical skills, deliver clear written responses, and contribute to continuous improvement initiatives while maintaining data
📌 Complaints Resolution Specialist (Victoria)
🏢 Link Group
📍 Victoria
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