Job Description
Medical Receptionist – Ophthalmic Clinic
Medical Receptionist – Ophthalmic Clinic
Job Type:Part time / Casual (Possibility of more permanent days)
Operating hours:Monday - Friday 8:30 am - 5:00 pm (Flexible hours to start)
About Us
We are a new ophthalmology (eye surgery) clinic in Strathfield providing medical care to a culturally diverse patient base.
We are conveniently located across the road from Strathfield station.
About the Role
As our Medical Receptionist, you are the first point of contact and play a key role in shaping the patient's journey.
You will build lasting relationships with our patients and referring practitioners (GPs and Optometrists) while ensuring daily clinic operations run smoothly.
A second language is preferred as we are amultilingual practiceserving a diverse community.
Key Responsibilities
Patient Care & Front Desk:Welcome patients with a warm and caring approach, answer phone calls, manage email correspondence, and maintain a tidy, professional front desk environment.
Triage & Appointments:Triage appointment inquiries, manage patient recall systems, and coordinate bookings for both clinic consultations and surgical procedures.




Referral & Surgical Administration:Process incoming referrals from GPs and Optometrists, prepare surgical paperwork, and dispatch daily medical correspondence to specialists and hospitals.
Billing & Claims:Handle patient billings, health fund claims, and Medicare processing via our cloud-based system(Xestro).
Skills & Qualifications
Experience:Prior experience as a Medical Receptionist in anOphthalmic or Optometry settingis highly preferred (general medical administrative experience will also be considered).
Software:Experience withXestroor cloud-based medical software is preferred; however, full training will be provided for the right candidate.
Languages:Multilingual preferred is preferred, but not essential
Communication:Excellent phone manner and interpersonal skills, with the ability to communicate politely and professionally with patients and healthcare providers.
Detail-Oriented & Tech-Savvy:Strong computer literacy, high attention to detail, and the ability to prioritize tasks independently in a fast-paced environment.
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📌 Medical Receptionist - Ophthalmic Clinic (Sydney)
🏢 Strathfield Eye Clinic
📍 Sydney