Job Description
About Us:
As one of Australia's largest and fastest-growing materials handling hire and sales companies, Adaptalift Group has over 40 years of heritage as a proudly family-owned and operated business.
Employing more than 600 people across Australia, our team members enjoy making a real difference for our customers as part of a dynamic, values-led organisation where safety is at the forefront of everything we do.
Our Operations Support team is growing, and we have a key opportunity for a Service Coordinator to join our National Operations team based in Springvale.
This important role supports our national product and service delivery by coordinating mechanical services, repairs, and product support for customers in a quick-paced, dynamic environment.
What You Will Be Doing Day-to-Day:
Coordinate preventative maintenance, breakdowns, repairs, and scheduled inspections
Prepare and convert service and repair quotations, including parts interpretation and labour estimation
Provide regular, proactive updates to customers on the status of their repairs and quotations




Follow up and negotiate positive outcomes that drive maintenance and service growth
Collaborate with internal teams to ensure timely and efficient service delivery
Enjoy a role with plenty of variety – no two days are the same!
What's in it for You:
Flexible hybrid work arrangement after probation – work 3 days in the office and 2 days from home
Opportunity to grow your career in a national support role
Stable, full-time position within a respected Australian company
A supportive, collaborative team environment
Retail, fuel & grocery discounts + employee milestone celebrations
Wellbeing support and employee celebrations
What We're Looking For:
Experience in a customer-focused, maintenance scheduling or service coordination role
Background in a dealership or similar environment is advantageous
Robust decision-making and prioritisation skills to deliver excellent customer service
Proficient in MS Office Suite with strong administrative skills
A confident communicator who enjoys working in a fast-paced, team-oriented environment

📌 Service Coordinator (Victoria)
🏢 Adaptalift Group
📍 Victoria