POS Hardware Support Technician-Newcastle,NSW,Australia
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises.
Please visit our website at for more information about what we do.
We are looking for a capable resource to coordinate activities, ranging from simple tasks to more complex plans.
This role will provide on-site/on-call assistance to end-users within the organisation's desktop computing environment in a timely and accurate manner to ensure optimal service delivery.
Job Summary:
The POS Hardware Support Technician is responsible for providing technical assistance and support for Point of Sale (POS) hardware used in retail or hospitality environments.
The role includes installing, maintaining, and troubleshooting POS devices to minimize downtime and ensure optimal customer service operations.
Key Responsibilities:
Diagnose faults and repairphoto printers, receipt printers, label printers, hovercams, and magtek cheque readers
Service and repairdigital cameras(DSLR, mirrorless), including sensor cleaning and calibration
Troubleshoot and maintainRepair Documentation




Performpreventive maintenanceto reduce equipment downtime
Install firmware updates, drivers, and perform device configuration
Maintain service logs, repair reports, and parts inventory
Provide technical support and guidance to customers or internal teams
Ensure compliance with safety and quality standards
Qualifications and Skills:
Proven experience inelectronics or IT hardware repair
Strong knowledge ofprinter technologies
Familiarity withcamera systems and imaging equipment
Experience withPOS devices and peripherals(receipt printers, scanners, cheque readers)
Ability to diagnose faults at thecomponent and system level
Hands-on skills with tools such as a multimeter, soldering equipment
Basic understanding ofnetworking and device connectivity
Good problem-solving and analytical skills
Robust communication and customer service skills
Preferred Certifications (Not Mandatory):
CompTIA A+
OEM-specific training (e.g., Epson, NCR, Verifone, etc.)
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📌 Pos Hardware Support Technician-Newcastle,Nsw,Australia (New South Wales)
🏢 Axiom Technologies
📍 New South Wales