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/n Tom Ford Beauty represents up-to-date luxury, sophistication, and unapologetic glamour across fragrance, makeup, and skincare. We are seeking a confident and commercially driven Counter Manager to lead the Tom Ford counter at Myer Highpoint. /n This role is responsible for delivering a world-class luxury experience, driving strong commercial results, and owning overall counter performance. /n Leading from the front, you will create an elevated, personalised in-store setting where every client receives expert consultation and tailored recommendations. You will also drive in-store services and client experiences, leveraging consultations and service rituals to strengthen engagement, build loyalty, and maximise retail performance in line with Tom Ford’s high-touch service standards. /n You will be supported by industry-leading training and development, enabling you to build deep product knowledge, refine your service approach, and represent the craftsmanship and attention to detail synonymous with the Tom Ford brand. /n If you are a driven retail skilled who takes pride in delivering exceptional client experiences and achieving strong commercial results,



we would love to hear from you.

Join Tom Ford

Beauty and represent a brand defined by modern luxury, precision, and craftsmanship. /n

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Proven experience in a Counter Manager or retail leadership role, ideally within prestige or luxury beauty

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Demonstrated ability to consistently achieve sales targets and KPI performance

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Strong commercial mindset, with the ability to drive results and grow the business

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Experience delivering high-touch, premium customer service

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Capability in clienteling and building repeat business

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Solid understanding of retail operations (POS, stock management, reporting)

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Strong communication and relationship-building skills with customers and store stakeholders

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Professional presentation aligned with luxury brand standards

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Luxury fragrance experience highly regarded

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Adaptable to work retail trading hours, including weekends and peak periods

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Full working rights in the country

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📌 Tom Ford Counter Manager David Jones Melbourne (Australia)
🏢 DECIEM
📍 Australia