27 Sep
|
Novotel
|
Devonport
Job Description
This is an exciting prospect for a food and beverage professional with robust leadership skills, a passion for guest service and a sound understanding of operational and financial performance.
Reporting to our Food & Beverage Manager, the Assistant Food & Beverage Manager will help lead the day-to-day operation of Mr. Good Guy and support the hotel’s other F&B; services. This hands-on role focuses on developing the team, delivering great guest experiences, maintaining service standards and managing stock and costs.
About the job…
Lead daily operations at Mr. Valuable Guy, supporting the team on the floor and ensuring consistently friendly, professional and efficient service.
Support the hotel’s other food and beverage services, including the bar and lobby lounge, conference room, room service and minibar.
Coach, train and motivate team members, building their confidence, product knowledge and service skills.
Assist with recruitment, induction, performance reviews and ongoing team development.
Support rostering, verify team member time records and monitor staffing levels to meet business needs and manage wage costs.
Monitor beverage costs, stock levels and ordering requirements,
completing monthly beverage stocktakes and timely reporting.
Assist with monitoring departmental budgets, controlling costs and identifying opportunities to increase revenue and profitability.
Ensure responsible service of alcohol practices, licensing requirements, food safety and workplace health and safety standards are maintained.
Oversee opening and closing procedures, cash handling, till balancing and the accurate operation of point-of-sale systems.
Maintain a clean, safe and welcoming environment, ensuring equipment is well cared for and maintenance needs are reported promptly.
Respond to guest enquiries and complaints with professionalism, using feedback to improve service and guest satisfaction.
Deliver on the Novotel service promise and recognise our Accor Live Limitless loyalty members.
Run regular team briefings and work closely with other departments to support smooth hotel operations.
Take responsibility for the food and beverage department in the absence of the Food & Beverage Manager.
Work a rotating roster, including early mornings, afternoons, evenings, weekends and public holidays.
📌 Food And Beverage Assistant Manager Devonport
🏢 Novotel
📍 Devonport