A hands-on, field-based Technical Service Engineer role within the food processing and packaging equipment sector. This position focuses on installing, commissioning, maintaining, and supporting complex processing machinery while working closely with customers, internal teams, and suppliers across a national footprint.

Role Responsibilities:
Install, commission, service, and maintain food processing and packaging equipment
Provide first, second, and third-level technical support for breakdowns and customer issues
Carry out preventative maintenance, audits, refurbishments, and service programs
Complete installations and commissioning to agreed specifications and timeframes
Prepare accurate service and installation reports within required timeframes
Ensure full compliance with WHS requirements and site safety procedures
Support project planning alongside service coordinators and project engineers
Deliver equipment training to customers and internal teams
Assist with product demonstrations, trials, and technical sales support
Build and maintain solid customer relationships and identify future prospects




Liaise with suppliers regarding equipment performance and technical matters
Participate in trade shows, exhibitions, and on-call support as required

Candidate Requirements:
Minimum 5 years’ experience in a service or field engineering role
Strong mechanical and/or electrical fault-finding and diagnostic capability
Experience working with complex machinery and technical systems
Exposure to food processing or packaging environments (preferred)
Trade qualification and/or relevant engineering degree (preferred)
Robust communication skills with a customer-focused mindset
Ability to work independently in the field and collaboratively within a team
Comfortable with travel, after-hours work, and wide-ranging site conditions
High attention to detail with strong reporting and documentation skills
Current driver’s licence

If you’re looking for a technically challenging, field-based role working with world-class equipment in a growing sector, apply now to take the next step in your engineering career.
SCR-dom-trowman-1

📌 Technical Service Engineer Rouse Hill
🏢 Care Talent
📍 Rouse Hill