/n Responsibilities/n

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Developing a complete understanding of key account needs.

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Developing a solid and trusting relationship between major key clients and company.

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Resolving key client issues and complaints through effective communication within Sherwin Williams and customers.

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Provide technical support to assist with customer issues and recent product introductions.

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Expand the relationships with existing customers by working with Technical to propose solutions that meet their objectives, and support customer line investigations.

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Work with team members to ensure the correct products and services are delivered to customers in a timely manner. Include forecasting based on customer information and usage.

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Planning and presenting reports on account progress, goals,



and quarterly initiatives to share with team members.

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Analyzing client data to provide customer relationship management

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Study the market and look for new opportunities.

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Qualifications/n

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FORMAL EDUCATION: /n /n - Required: Bachelor’s degree or above

/n - /n Preferred: Degree in Chemistry, Chemical Engineering or Business Administration /n /n /n
KNOWLEDGE & EXPERIENCE:/n /n - Required: At least 5 years of relevant Sales / Technical experience

/n - Preferred: Valuable communication and writing skills.

/n - Valuable understanding of Microsoft software.

/n - Good understanding of databased systems.

/n /n /n

/n

/n

📌 Technical Sales & Service Manager, Anz Melbourne
🏢 Sherwin-Williams
📍 Melbourne