About the role

Step into a role where confidence, personality, and leadership come together. As a key leader in the store, you'll set the tone for exceptional customer experiences, drive sales through genuine connection, and support your team to deliver the high-energy, welcoming atmosphere the brand is known for. After initial training you will be working solo so must be confident.

Key responsibilities
Set the tone for exceptional customer experiences
Drive sales through genuine connection
Support your team to deliver a high-energy, welcoming atmosphere
Work unsupervised and independently
Understand KPIs and drive to achieve them
Handle customer complaints and conflict resolution
Maintain continuity across all stores and keep customers feeling welcome and warm




Adapt to a changing work workplace and adaptable schedule
May be required to work at other stores at times

About you
18+ years old
Management experience essential
Availability weekdays and weekends essential
Ability to work unsupervised and independently
Exceptional customer service skills
POS system experience (Retail Express preferred)
Familiar with Point-of-Sale systems (POS), MS Office, Google Sheets
Reliable transportation is a requirement
Ability to prioritize workflow, implement time management and meet deadlines
High level of oral and written communication skills

📌 Team Leader Hamilton
🏢 Flirt Adult Store
📍 Hamilton