AVEVA is a global leader in industrial software.
Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion.
We've also recently been named as one of the world's most cutting-edge companies.If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you!
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Job Title: Renewals Account ManagerLocation: AVEVA Offices in Australia Employment Type: Full time, regular, hybrid work arrangements The job Drives customer renewals, retention, and recurring revenue growth by managing key customer relationships, collaborating with sales teams, and proactively mitigating renewal risks to achieve business targets.
Key responsibilities Drive Renewal PerformanceAchieve renewal quotas and key business metrics, including on-time renewals and successful resolution of escalated renewal contractsDevelop Strategic Renewal PlansUnderstand customer requirementsIntroduce customers to the renewal cycle/processCreate and execute MEDDPIC-based renewal strategies in collaboration with Sales and Customer Success teams to maximize retention and growthIdentify Growth OpportunitiesProactively uncover cross-sell and upsell opportunities,



engaging customers directly or transitioning opportunities to Account Managers when appropriateManage End-to-End Renewal ExecutionOwn the complete renewal lifecycle from customer engagement through quotation, forecasting, purchase order management, and contract closureStrengthen Customer and Internal PartnershipsMaintain accurate Salesforce records, build trusted customer relationships, collaborate with Customer Success, Sales, and Channel Partners, and provide reporting and operational support to improve renewal effectiveness and reduce churn Other Duties may includeSupport evolving renewal processes aimed at improving renewal efficiencyProvide accurate reporting specifically for Late Renewals, Renewal migration and Churn including reasons for cancelation for analysisProvide assistance to sales team related to global accounts that may exist in the territoryAssist Business with any other activity required to fulfil roleDesired skills Strong expertise in renewal management, including the application of renewal processes, commercial policies, pricing strategies, and contract governanceDemonstrated ability to manage a complex portfolio of accounts, effectively balancing multiple priorities while maintaining customer satisfaction, engagement, and renewal momentumProven enterprise sales and account management experience, with a successful track record of building trusted relationships and influencing senior stakeholders, including VP Operations, CTOs, CIOs,



and other executive decision-makers Commercial at AVEVA Our Commercial team, comprised of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth.
From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.
If you're passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, you'll find success and fulfilment in our Commercial team.
You'll also be joining an award-winning workplace.
AVEVA is Great Place to Work® CertifiedTM in multiple countries, reflecting the culture our people create every day.
Explore our awards and recognition.
Find out more: / AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment.
Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.
Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.AVEVA is an Equal Prospect Employer.
We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect.
We value diversity and the expertise that people from different backgrounds bring to our business.
Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.

📌 Renewals Account Manager (New South Wales)
🏢 Aveva
📍 New South Wales