Hamilton Island Enterprises – Hamilton Island QLD
1d ago , from Hamilton Island Enterprises
FLORIST MANAGER – Hamilton Island / Floral & Retail
Hamilton Island is seeking an experienced and creative Florist Manager to lead our Floral & Retail operations.
From spectacular island weddings and corporate events to bespoke floral arrangements, you'll combine your floristry expertise with strong commercial leadership to deliver beautiful designs, exceptional customer experiences and a successful retail operation.
Why you'll love working with us
Lead florals for weddings, events and celebrations in paradise
Live island-side with no commute and tropical Whitsunday lifestyle
Enjoy staff perks including gym access and dining discounts
Your Role
As Florist Manager, you'll oversee the day-to-day operation of the Floral & Retail business, leading your team while ensuring wedding, event and retail orders are delivered professionally and efficiently.
You'll manage everything from team development and client quotations to merchandising, financial performance and operational standards.
Where you'll make an impact
Lead the daily operation of the Floral & Retail business
Coach, develop and mentor Senior Florists and team members
Oversee floral requirements for weddings, corporate clients and events
Ensure quotations are prepared accurately and delivered on time
Liaise with Weddings, Events and clients to bring floral concepts to life
Create and maintain exceptional customer service standards
Manage team rosters to meet business and event requirements
Maintain high standards of merchandising and store presentation
Monitor P&L; performance against business objectives




Manage cash handling, reconciliations and operational procedures
Support inventory management, ordering and stock control
Maintain compliance with HIE policies, procedures and operating standards
What we're looking for
You are a creative and commercially minded leader with strong floristry knowledge and a passion for weddings and events.
You enjoy developing people, building relationships with clients and stakeholders, and balancing creative excellence with the operational demands of a busy retail and events business.
To be successful, you will need:
Senior-level retail management experience
Demonstrated knowledge and experience in floristry (Essential)
Advanced Microsoft Excel skills, including formulas and data manipulation (Essential)
Strong leadership, coaching and team development skills
Excellent communication and interpersonal skills
Strong customer service and stakeholder management abilities
Commercial mindset with solid problem-solving skills
Professional presentation and attention to detail
Experience with POS, inventory and finance systems (Highly Desirable)
Knowledge of financial accounting and P&L; management (Desirable)
About Hamilton Island
Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.
Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.
A little island can do wonders – make your next career move one to remember!
Hamilton Island Enterprises – Hamilton Island QLD
1d ago , from Hamilton Island Enterprises
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📌 Florist Manager (Queensland)
🏢 Hamilton Island Enterprises
📍 Queensland