Job Description

We're partnering with a leading organisation to recruit an experienced Jira & Atlassian Platform Specialist to manage, support and improve their enterprise Jira and Confluence workplace.

This is a hands-on role working across Jira administration, Confluence, automation, reporting and user support. You'll work with project teams, PMOs and business stakeholders to make sure the Atlassian environment is reliable, easy to use and supports effective project delivery.

Key responsibilities include:
Administering and supporting Jira and Confluence
Configuring Jira workflows, fields, screens, permissions and automation
Managing user access and platform security
Managing Confluence spaces, permissions, templates and content
Building Jira dashboards, reports and project metrics
Supporting users and troubleshooting Jira and Confluence issues
Improving workflows, processes and automation
Supporting project governance, RAID management and change control
Developing user guides and providing training and onboarding

About you:




Robust experience administering Jira and Confluence in an enterprise environment
Hands-on experience with Jira workflows, permissions, automation, dashboards and reporting
Experience managing Confluence spaces and governance
Good understanding of user access and security
Experience with Power BI and Excel
Experience supporting project or PMO environments
Solid stakeholder engagement and problem-solving skills
Experience working across Agile, Waterfall or hybrid environments
Experience with Atlassian Guard Premium will be highly regarded

Requirements:
Due to customer security requirements, a Baseline Security Clearance, or the ability to obtain one (Australian Citizenship), is required.
Atlassian certifications will be highly regarded.

If you're an experienced Jira & Confluence specialist looking for a hands-on role where you can improve platforms, processes and the overall user experience, we'd love to hear from you!

📌 New Job Opening: Jira & Atlassian Support Specialist In Melbourne Victoria 3000 (Australia)
🏢 Important Group
📍 Australia