Strikeforceis a leading dynamic and innovative marketing services agency offering our clients effective customer contact through a diverse range of channels including field sales, product demonstration, retail digital marketing, and assisted selling.
About the role:
We have a fantastic opportunity for an enthusiastic and hands onIT Support Specialistto join our dynamic team in our Mount Waverley Office.
Reporting to the CIO, you will be responsible for the day to day support of all IT systems within the company, which will include but are not limited to:
Installing and configuring computer hardware, operating systems and applications Monitoring and maintaining computer systems and networks
Troubleshooting system and network problems and diagnosing and solving hardware/software faults
Providing support, including procedural documentation and relevant reports
Following diagrams and written instructions to repair a fault or set up a system
Testing and evaluating recent technology as well as supporting the roll-out of new applications
Setting up new users' accounts and profiles and dealing with password issues
Managing multiple open support incidents and liaising with stakeholders to resolve issues




Rapidly establishing a good working relationship with users and professionals, e.g., software developers
Conducting electrical safety checks on computer equipment
About you:
A thorough knowledge of operating systems, networking, hardware and software
Excellent problem solving skills and the ability to explain solutions to non-technical users
A demonstrated independent and passionate interest in all things technology
A detail-oriented working style and the ability to prioritise, work under pressure and meet deadlines
Certificate, Diploma, Degree or equivalent in IT or Computer Sciences is essential
3+ years IT experience in similar roles
What's on offer:
Hybrid work environment - 3 Days in the office
A great work culture with lots of great social events
5th week of Annual Leave (conditions apply)
Opportunity to progress into System/Cloud Admin roles
Ongoing training and development - Good career progression!
Discounted Private Health Insurance
24/7 access to Employee Assistance Program
An opportunity to grow with a leading global organisation
No city commute, our office is based in Mount Waverley, Victoria
Please note only shortlisted candidates will be contacted.
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📌 It Support Specialist (Melbourne)
🏢 STRIKEFORCE AMC
📍 Melbourne