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/n We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience. /n This role is ideal for someone with solid customer service skills who enjoys helping others, staying organized, and working independently in a remote environment. /n Key Responsibilities /n /n
Support clients remotely via email, phone, and messaging platforms

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Respond to travel-related inquiries in a timely, professional manner

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Assist with itinerary changes, cancellations, updates, and special requests

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Provide clear information on destinations, travel requirements, and agency processes

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Monitor upcoming trips and proactively communicate with clients as needed

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Resolve issues efficiently while maintaining a high level of customer satisfaction





/n /n Ideal Candidate /n /n
Strong written and verbal communication skills

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Customer service experience (travel, hospitality, or support roles preferred)

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Highly organized, dependable, and detail-oriented

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Comfortable working independently in a fully remote role

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Able to learn current systems, booking platforms, and digital tools quickly

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Passionate about travel and delivering excellent client support

/n /n What We Offer /n /n
Fully remote position

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Flexible scheduling options

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Comprehensive training and ongoing support

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Growth opportunities within a travel-focused company

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Access to travel-related perks and industry discounts

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Supportive and collaborative remote team setting

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📌 Remote Client Support Representative Cairns
🏢 Almaaventurera
📍 Cairns