/n Position Description/n /n We are looking for a motivated and detail oriented individual to join our remote team. In this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences. /n Key Responsibilities /n /n
Provide support via email, chat, and phone

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Assist with updates, changes and general client inquiries.

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Share helpful information related to upcoming plans and arrangements.

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Follow up with clients prior to departure to ensure they feel prepared

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Resolve concerns while maintaining a positive experience

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Keep accurate records of client interactions

/n /n Ideal Candidate /n /n
Robust communication and people skills

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Customer service experience is a plus

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Organized and dependable /n /n /n
Comfortable working remotely and managing tasks independently

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Interest in travel, hospitality, or client experience preferred.

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/n Type: Full time/n

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/n Pay: $45,000.00 to $55,000.00 per YEAR/n

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📌 Remote Client Support Representative Melbourne
🏢 Sweet Carolina Travels
📍 Melbourne