Job Description

Bilingual Front Desk/Admin Assistant (Fluent in Chinese & English) n

We are Auliau Education Group , a qualified after-school tutoring center based in Camberwell, dedicated to helping students improve their English skills and overall academic performance. We are currently recruiting a bilingual (Chinese & English) front desk/admin assistant to join us in building a caring and excellent educational setting.

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Job Responsibilities

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Answer and respond to inquiries via WeChat/phone , patiently addressing questions from parents and students.

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Coordinate and manage class schedules , track student attendance, and compile reports.

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Handle external communications and provide basic marketing support via WeChat, email, and other channels.

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Use Outlook, Excel, Google Sheets, Google Calendar , and other tools to manage data and assist with administrative tasks.

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Assist with front desk reception and provide operational support to the team.

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What We’re Looking For

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Candidates with relevant work experience, especially in customer service or sales , are preferred.

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Language Skills : Fluent in both Chinese and English (listening, speaking, reading, and writing), able to communicate effectively with parents and students.

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Communication Skills : Friendly,



polite, a good listener, and able to handle inquiries with confidence.

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Tech-Savvy : Proficient in using WeChat, Outlook, Excel, Google Sheets, Google Calendar , and other office tools.

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Organized & Detail-Oriented : Works methodically, pays attention to detail, and excels at multitasking.

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Team Player : Enjoys helping others and integrates well into a diverse, supportive work setting .

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Why Join Us?

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Growth opportunities : Gain valuable experience in the education industry .

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Cultural Diversity : Work with Chinese and Australian families , understanding diverse educational needs.

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Supportive Environment : A small, friendly team with mentors and colleagues to help you succeed.

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Flexible Work Arrangements : Partially remote work and adaptable scheduling to balance personal life.

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Your application will include the following questions:

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Which of the following statements best describes your right to work in Australia?
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Do you have native or bilingual proficiency in any languages other than English?
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📌 Bilingual Front Desk/admin Assistant Fluent In Chinese & English Victoria
🏢 Auliau Education Group
📍 Victoria