KEYHOLDERPALM BEACH FLAGSHIPJoin this luxury fashion house who has built a devoted global following for its sophisticated and contemporary collection full of conversation worthy pieces.As the brand enters the West Palm Beach market with a long-term flagship pop-up, we are seeking an exceptional Keyholder to serve as a senior sales leader and trusted brand ambassador on the floor.
This is a rare chance to be part of a high-visibility opening and play a meaningful role in shaping the brand's presence in one of Florida's most influential luxury retail destinations.This role is ideal for a top-performing seller with a strong personal book of business, refined taste, and a passion for high-touch clienteling.
You will act as a cultural and commercial pillar of the store—leading by example, driving sales, and delivering an elevated, memorable experience to every client.THE ROLEAs a Keyholder, you will be a critical presence on the sales floor—supporting daily leadership, opening and closing the store, and setting the standard for service, selling, and brand representation.
You are not just executing transactions; you are cultivating long-term relationships, styling with intention, and consistently outperforming sales goals.This role is perfect for a confident, entrepreneurial seller who thrives in luxury environments, understands the power of relationships, and takes pride in building and maintaining an exceptional client book.PROFILE OF THE IDEAL CANDIDATEA proven luxury sales professional with a deep passion for fashion and client experienceA consistently high-performing seller with a strong personal client bookCharismatic, polished,



and emotionally intelligent with natural influence on the floorEntrepreneurial and commercially driven, with a strong sense of ownershipDetail-oriented, organized, and comfortable supporting store leadershipEnergized by fast-paced, high-touch retail environmentsKEY REQUIREMENTS2+ years experience within luxury fashion (Keyholder, Senior Sales Associate, or similar)Demonstrated history of exceeding individual sales targets (required)Strong clienteling skills, including outreach, follow-up, and relationship-buildingUnderstanding of luxury service standards, styling, and floor etiquetteComfortable opening and closing the store and acting as Manager-on-Duty when neededFamiliarity with Shopify POS (preferred, not required)Ability to work a full-time retail schedule including weekends/eveningsA robust book of business in the West Palm Beach / Palm Beach area (required)WHAT YOU'LL OWNSales & Clienteling ExcellenceDrive strong individual sales performance across all KPIs (sales, conversion, UPT, AUR)Leverage your existing client book while actively building new long-term relationshipsDeliver elevated, high-touch styling experiences that turn first-time visitors into loyal clientsProactively clienteling before, during, and after store visitsLeadership on the FloorLead by example, setting the tone for service, selling,



and professionalismSupport store leadership by acting as a key point of contact during shiftsProvide in-the-moment coaching and support to peers when neededBrand & Customer ExperienceEnsure every client interaction reflects the brand's voice, values, and aestheticCreate a warm, intentional, and culturally relevant in-store experienceRepresent the brand with confidence, discretion, and tasteOperations & TrustOpen and close the store with precision and accountabilitySupport operational excellence, including cash handling, floor standards, and loss preventionMaintain impeccable personal and store presentation at all timesSUCCESS METRICSConsistent achievement of individual sales goalsGrowth and retention of a strong, engaged client bookHigh levels of repeat business and client loyaltyTrusted presence on the floor and during key business hoursElevated customer experience and brand representationWHY YOU'LL LOVE WORKING HEREKeyholders enjoy a suite of elevated benefits designed to reward performance and support growth:Competitive hourly rate + performance-based commissionGenerous monthly wardrobe allowanceEmployee discountOpportunity to grow with a brand expanding its physical retail presenceREADY TO JOIN US?
We'd love to meet you.Please submit your resume for consideration.
Applications are reviewed on a rolling basis and only shortlisted candidates will be contacted due to anticipated volume.We believe the strongest teams are diverse teams.
We welcome applicants from all backgrounds who share a passion for intentional fashion, elevated retail, and thoughtful leadership.Start Date: January ****

📌 Keyholder - Palm Beach Luxury Flagship (Sydney)
🏢 Retail For The People
📍 Sydney