Job Description
Transport for NSW is seeking a Shared Services Support Officer in Grafton to join our busy customer service team. In this permanent full time role, you will handle high-volume inquiries across phone, live chat and administrative channels, delivering accurate information and courteous service to diverse customers.
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You will resolve complex enquiries, process transactions, and contribute to continuous improvements that enhance customer experience and service delivery, while meeting performance
📌 Customer Care Specialist -- Shared Services (New South Wales)
🏢 Nsw Public Service Commission
📍 New South Wales
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