Job Description
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As a
Sales Engineer
, you will serve as the vital bridge between our cutting-edge technology and the global market. You won't just solve complex technical challenges; you will be a strategic player in
channel development, distributor management, and market intelligence.
By providing expert technical solutions, you will drive business growth and ensure our products maintain a leading position in the industry.
Key Responsibilities 1. Pre-sales Technical Support & Solutions n
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Partner with the sales team on customer visits, delivering professional product demonstrations and technical presentations to address concerns and accelerate deal closures.
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Design customized installation and operational workflows for key accounts or specialized applications (e.g., precision farming, large-scale commercial turf).
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Design and deliver regular technical training programs for distributors and dealers to enhance their independent sales and maintenance capabilities.
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Oversee the regional technical service network to ensure all partners meet the brand's high standards for delivery and service.
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Who We Are Looking For n
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As a
Sales Engineer
, you will serve as the vital bridge between our cutting-edge technology and the global market. You won't just solve complex technical challenges; you will be a strategic player in
channel development, distributor management, and market intelligence.
By providing expert technical solutions, you will drive business growth and ensure our products maintain a leading position in the industry.
Key Responsibilities 1. Pre-sales Technical Support & Solutions n
n
Partner with the sales team on customer visits, delivering professional product demonstrations and technical presentations to address concerns and accelerate deal closures.
n
Design customized installation and operational workflows for key accounts or specialized applications (e.g., precision farming, large-scale commercial turf).
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2. Channel Enablement & Partner Management n
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Design and deliver regular technical training programs for distributors and dealers to enhance their independent sales and maintenance capabilities.
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Oversee the regional technical service network to ensure all partners meet the brand's high standards for delivery and service.
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3. On-site Deployment & Troubleshooting n
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Provide hands‐on guidance for initial product installation, software configuration, GNSS/positioning system calibration, and routine operations.
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Rapidly respond to on‐site technical emergencies; analyze recurring issues to develop standardized FAQs and technical knowledge bases.
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4. Market Intelligence & R&D; Liaison (VOC) n
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Conduct front‐line research on local market trends, competitor movements, and emerging opportunities in
precision farming
and autonomous mowing.
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Collect and synthesize feedback from dealers and end‐users (Voice of Customer) to provide actionable insights for R&D; and Sales Management, driving continuous product iteration.
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Qualifications n
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Education:
Bachelor's degree or higher in Mechanical Engineering, Automation, Robotics, Electronics, Agricultural Machinery, or a related field.
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Experience:
Proven experience in technical support or sales engineering within the
Lawn Mower (OPE)
or
Agricultural Machinery
industries.
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Technical Expertise:
Solid technical background with a deep understanding of hardware‐software integrated systems.
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Communication:
Exceptional communication and negotiation skills; ability to translate complex technical jargon into clear, value‐driven language for customers.
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Professionalism:
Highly self‐motivated, resilient under pressure, and a proactive team player.
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Mobility:
Willingness to travel frequently to meet customers and support field operations.
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Language:
Proficient in English (written and oral) for seamless collaboration with global R&D; and management teams.
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If you are passionate about robotics and ready to drive the future of smart landscaping, we want to hear from you!
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📌 Sales Engineer (Lawn Robotics) (New South Wales)
🏢 FJDynamics
📍 New South Wales