We are a Melbourne-based national commercial cleaning and facility services provider, delivering high-quality services across Australia. Due to continued growth, we are seeking an experienced Operations Manager to oversee our Queensland portfolio.
About the Role
Reporting to senior management, you will be responsible for managing day-to-day operations across Queensland, ensuring service excellence and maintaining solid client relationships.
Key Responsibilities
Oversee and manage cleaning operations across multiple sites in Queensland
Maintain and build strong relationships with clients
Ensure service delivery meets agreed KPIs and quality standards
Manage, train, and support site supervisors and staff
Handle rostering, staffing, and performance management
Identify prospects for operational improvement and growth
About You
Proven experience in operations management (cleaning or similar industry preferred)
Strong leadership and people management skills
Excellent communication and client management ability
Ability to manage multiple sites and priorities
Results-driven with a focus on service quality and efficiency
Requirements
Valid driver’s licence
Ability to travel across Queensland as required
NV1 Security Clearance will be an advantage. The successful candidate will be required to undergo the NV1 Security Clearance process.
What We Offer
$90,000 + Super + Car Allowance
Opportunity to manage a key state portfolio
Supportive and qualified working environment
Career growth opportunities within a growing national business