Strategic Csm - Enterprise Saas Growth & Retention (Perth)

Strategic Csm - Enterprise Saas Growth & Retention (Perth)

26 Sep
|
Diligent
|
Perth

26 Sep

Diligent

Perth

Job Description
Diligent Corporation in Australia is seeking a Customer Success Manager to oversee a portfolio of accounts, ensure exceptional customer experience, and drive NPS, retention and revenue through product adoption and upsell opportunities.
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You will be the primary contact for key stakeholders, lead onboarding and training, coordinate with cross-functional teams, and advocate for the customer across Sales, Services, Marketing and Finance to deliver long-term success.

📌 Strategic Csm - Enterprise Saas Growth & Retention (Perth)
🏢 Diligent
📍 Perth

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