Job Description
Regulatory Support Officer | ACT Law Society n
$75,000 – $80,000 + super | Canberra | On-site only | 35-hour week
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Looking for a role where your
professionalism, judgement, and admin capability
actually matter?
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The ACT Law Society is hiring a
Regulatory Support Officer
to support the Regulatory Services team across complaints, licensing and conduct matters. This is a great opportunity to join a
small, high-performing team
with strong leadership, a genuinely positive culture, and work that's meaningful (and diverse). It's available as a result of an internal development opportunity, further evidence of the culture this leadership team has worked hard to successfully build.
What's in it for you n
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$75,000 – $80,000 + super
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35-hour work week (yes, really)
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Additional leave entitlements, including wellbeing leave days
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Christmas shutdown leave
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Family-friendly environment and supportive leadership
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On-site only working arrangements (ideal if you like clear boundaries and an in-office rhythm)
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The role (what you'll actually be doing) n
This is a hands-on support role where you'll keep the engine room running smoothly; you'll be trusted to manage priorities, communicate clearly, and handle sensitive matters with care. Key responsibilities include:
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Responding to enquiries from members of the profession and the public, providing information about complaint and regulatory processes
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Providing admin support across complaints, licensing,



compliance and conduct matters
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Maintaining accurate records in the Complaint Management System and membership database
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Providing
committee/secretariat
support (agendas, minutes, logistics and meeting coordination)
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Preparing correspondence, reports, statistics and regulatory documentation
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Supporting continuous improvement and process efficiencies within the team
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Pitching in across engagement, finance and regulatory services when coverage is needed
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What you'll bring n
You're calm under pressure, comfortable dealing with stakeholders, and you take pride in accuracy and service. We're looking for someone with:
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Proven experience in an administrative, regulatory or professional services support role
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Strong written and verbal communication (clear, accurate, professional)
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Excellent organisation skills and attention to detail
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Experience providing committee or secretariat support
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The ability to manage competing deadlines and priorities in a small-team environment
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The ability to quickly pick up a
statutory/regulatory
framework relevant to the role
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Bonus points if you have: n
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Legal admin experience / exposure (law firm, legal services, regulation, member-based body)
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Understanding of the legal services sector or professional regulation
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Sound like you? n
If you're ready to step into a role that values capability, judgement, and professionalism - we'd love to hear from you.
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#J-*****-Ljbffr

📌 Regulatory Services Officer (Canberra)
🏢 Elliott Gray
📍 Canberra