Hybrid Workforce Planner Contact Centre & Rtm Melbourne (Australia)

Hybrid Workforce Planner Contact Centre & Rtm Melbourne (Australia)

27 Sep
|
Pronix
|
Australia

27 Sep

Pronix

Australia

AIA Australia is seeking an experienced Workforce Planner for our Health contact centre. You will provide real-time management, forecasting, and reporting to optimise resource alignment with service standards and business objectives.

You will lead data-driven planning and performance insights, partnering with operational leaders to drive improvements in customer outcomes and employee engagement. Hybrid WFH model applies, with career development prospects and staff advantages.
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📌 Hybrid Workforce Planner Contact Centre & Rtm Melbourne (Australia)
🏢 Pronix
📍 Australia

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