Job Description
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Digit IT provides fast, reliable and proactive IT Support for Business.
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Established in ****, we have a proven track record of supporting clients with *****+ users in a range of industries across Queensland and New South Wales including clients in the government, medical, finance, legal, education and construction sectors.
Your Role n
Digit IT is looking for an experienced Systems Engineer to join our growing team.
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Based in Toowoomba, you will play a key role in delivering our service offerings: IT Support, IT Projects, Cybersecurity, Managed IT Services, Cloud Services and Business Connectivity.
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This intermediate-level role is perfect for someone with solid Level 1–2 support experience and a passion for customer service.
Your Responsibilities n
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You'll work across a mix of Helpdesk, Projects, Cybersecurity and Microsoft Cloud environments
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Deliver onsite and remote Level 1–2 technical support
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Monitor and maintain networks, servers and client devices
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Resolve technical issues and help clients get the most from their technology
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Create and maintain client documentation
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Visit clients for support,



installations, and project delivery
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Your Skills and Experience n
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Minimum 2-3 years experience in a similar role
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Excellent communication skills – verbal, written and listening
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Logical and methodical troubleshooting approach
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Solid experience with Office 365 and Azure
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Knowledge of virtualisation technologies (Hyper-V, VMWare)
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Networking (LAN, WAN, VPN and VLAN)
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Windows servers
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VOIP Telephony
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Attention to detail and explicit, accurate and concise documentation
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A valid driver's license
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Ability to build and maintain relationships
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Laptop and mobile phone
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Clear progression from Level 2 Engineer through to Senior Engineer, Projects and Cybersecurity Specialisations
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Study leave, training and exam fees
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Why Join Our Team? n
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Paid certifications and training
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Free CBD parking, great facilities, regular social events and great team culture
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Birthday Leave – who wants to work on their Birthday?
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#J-*****-Ljbffr

📌 Systems Engineer (Msp) (Toowoomba)
🏢 Digit IT
📍 Toowoomba