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/n IT Support Officer /n /n IT SUPPORT OFFICER I VIC STATE GOVERNMENT I 9 MONTHS CONTRACT CHANCE I ATTRACTIVE RATES /n /n /n Your recent company /n /n An exciting role within a prominent Victorian State Government Department whose responsibilities and work have a positive impact on the quality of life for all Victorian Citizens. /n Be a part of an organisational culture that upholds values like Respect, Accountability, Collaboration and Innovation /n /n Your new role /n /n You will primarily be responsible Providing level 1 desktop support. /n You will bring a level of passion for assisting and guiding people through their IT problems as well as problem solving their queries. /n You will play an key role as part of representing the IT at the local level focusing on end user computing priorities. /n /n /n /n What you'll need to succeed /n /n /n
To be successful in this role, you should possess demonstrated experience in Level 1 Desktop Support

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Have experience with Microsoft 365, Teams Telephony, Mobile Device Management, Domino Lotus Notes, Adobe Acrobat, Windows 10, Multifunction Devices with Follow Me Print and Case Management Systems preferable

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Managing Recent Starters with IT Hardware provisioning and performing IT Inductions and Compiling IT User Guides & Process Documentation

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Performing IT Asset Management of desktop hardware, mobile devices, SIM cards & peripherals

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Support & troubleshoot audio visual equipment including ensuring that rooms for Conferences are set up correctly with the audio visual equipment before use

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Raise IT requests with our external IT provider for account creation, following up tickets and ensuring quality assurance checks on new devices

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Asset management power chargers and head sets mobile phones and sim cards spreadsheet creation and monitoring for assets

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Experience with Crestron hardware preferable

/n /n /n /n What you'll get in return /n /n In return for your dedication and hard work, you'll be rewarded with : /n /n /n
The chance to work for a successful, global company that values and respects their team

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A fun team-oriented and dynamic work culture that rewards innovation

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Long-term career prospects

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A chance to be part of interesting projects to challenge your inner tech genius

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📌 It Support Officer Sydney
🏢 Arsenault
📍 Sydney