About the role

As Head Barista at Tide Café Catering, you'll be responsible for leading and supporting our barista team in a rapid-paced, high-volume café with a strong focus on quality coffee, outstanding food and exceptional customer service. You'll deliver consistently excellent coffee, maintain coffee quality, consistency and presentation, and create a welcoming and positive experience for our customers.

Key responsibilities
Leading and supporting our barista team
Delivering consistently excellent coffee in a high-volume environment
Maintaining coffee quality, consistency and presentation
Training and mentoring baristas to maintain high standards
Managing coffee station operations, including stock control, ordering and equipment maintenance
Working closely with management to ensure smooth daily operations
Creating a welcoming and positive experience for our customers

About you
Extensive barista experience, preferably in a busy, high-volume café




Strong leadership skills and enjoys developing a team
Excellent knowledge of espresso extraction, milk texturing and latte art
Can maintain speed, efficiency and quality during busy service periods
Reliable, organised and takes initiative
Excellent communication and customer service skills
Brings a positive attitude and works well within a team
Previous experience in a Head Barista or senior barista position will be highly regarded

Benefits
A leadership opportunity in an established, busy Townsville café
A supportive team and management
A quick-paced and enjoyable working setting
Opportunities to contribute ideas and improve our coffee offering
Competitive remuneration based on experience

About us

Tide Café Catering is a fast-paced, high-volume café with a strong focus on quality coffee, great food and exceptional customer service.

📌 Head Barista North Ward
🏢 Tide Cafe Catering
📍 North Ward