Customer Service Co-ordinator - Global Co, Monday-Friday, $40/hour+super
Customer Engagement Coordinator | Global Retirement Living Leader
Remuneration:$40 per hour + Superannuation
Hours:Monday to Friday, 8:30 am – 4:30 pm (Full-Time)
Location:Southbank, Melbourne (Premium corporate office, close to public transport)
Tenure:6-Month Contract (Strong view to permanency based on performance)
Start Date:ASAP
The role: Customer Engagement Coordinator
Tenacity CX has partnered with a highly respected global leader in premium retirement living to source an experiencedCustomer Engagement Coordinatorfor their Southbank team.
The role is responding to online enquiries about their villages / no direct selling,



more-so being a triage & first point of contact for people wanting to know more information & booking them in for a visit to any of their sites around the country.
Candidate Requirements
A proven track record in a high-touch customer service environment (corporate contact centre, premium hospitality, or corporate reception).
Exceptional active listening capabilities coupled with a warm, empathetic, and professional phone manner.
Solid functional knowledge of CRM platforms, withSalesforce experience highly regarded.
A proactive, problem-solving mindset, rapid learning agility, and a strong customer-first focus.
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📌 Customer Service Co-Ordinator - Global Co, Monday-Friday, $40/Hour+Super (Melbourne)
🏢 Tenacity CX
📍 Melbourne