About the role
n The Duty Manager - RQ Tavern role is a full-time position based in Robina, Queensland. As Duty Manager, you will be responsible for the overall operations and management of the RQ Tavern, a key part of the McGuire Hotels' hospitality portfolio. This strategic role will see you overseeing all aspects of the tavern's daily operations to ensure an exceptional experience for our customers.
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What you'll be doing
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Supervising and coordinating the work of front-of-house and back-of-house teams to deliver outstanding customer service
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Overseeing the opening and closing procedures of the tavern
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Monitoring stock levels and placing orders to maintain appropriate inventory
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Handling customer queries and complaints in a professional and timely manner
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Ensuring compliance with all relevant liquor licensing, health and safety regulations
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Identifying opportunities for process improvements and implementing operational efficiencies
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Providing leadership, training and development to the tavern team
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What we're looking for
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Significant experience (3+ years)
in a supervisory or duty manager role within the hospitality industry
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Excellent customer service orientation and interpersonal skills
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Strong operational and problem-solving abilities
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Solid understanding of liquor licensing, food safety and workplace health and safety regulations
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Proven leadership and people management skills
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Adaptable and adaptable approach to working in a fast-paced environment
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Relevant hospitality qualifications or certifications
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What we offer
n At McGuire Hotels', we are committed to providing our employees with opportunities for career development and growth. We foster a cooperative and inclusive work culture where your ideas and contributions are valued.
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About us
n McGuire Hotels' is a leading hospitality group with a portfolio of premium hotels and dining establishments. Our mission is to create exceptional experiences for our customers through exceptional service, cutting-edge cuisine and vibrant venues. As an employer, we are dedicated to developing our people and nurturing talent from within our organisation.
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J-18808-Ljbffr
📌 Duty Manager Rq Tavern City Of Gold Coast
🏢 McGuire Hotels
📍 City of Gold Coast
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