Transport - Parts Interpreter/ Customer Service - Woodridge
Parts Interpreter/ Customer Service - Woodridge | Up to $75,000 - $80,000 + Super | Permanent Full-Time Role
About Our Client: Our Client offers a supportive and friendly workplace with ongoing training, career development, and a team-focused environment where employees are encouraged to grow and contribute.
About the Role: This is a customer-facing role where your automotive knowledge, communication skills and ability to solve problems will make a real difference. You'll be joining an established Australian automotive business with a strong focus on quality products, reliable service and long-term customer relationships.
As part of the customer service team, you'll handle inbound enquiries, process orders, provide product and technical information, and work closely with customers and internal teams to keep things moving.
Key Responsibilities
Answering a high volume of inbound calls in a timely manner
Accurately interpreting and processing customer orders for parts and accessories
Processing online trade orders
Preparing quotations and processing customer orders
Building and developing customer rapport and assisting customers with their enquiries
Proactively and positively communicating with customers with regards to delays or issues that may arise and effectively resolve customer complaints.
Shift:



Permanent Full-Time Role | Monday to Friday | 38 hours per week
Skills & Experience
Proven experience as a Parts Interpreter or in a similar role within the automotive industry
Experience within the automotive or parts sector
Strong knowledge of automotive parts, systems, and their applications
Responding to customer enquiries through email, telephone and online enquiries
Intermediate MS office suite and ERP skills – Pronto, SAP or similar
A strong customer service ethic
Excellent interpersonal abilities with well-developed communication skills, to be versatile and empathetic in their approach
What's on offer
Permanent full-time position, Monday to Friday
38 hours per week
Competitive salary plus incentive program
Immediate start available
Free onsite parking
Ongoing training and support
Friendly and supportive team environment
People Group Recruitment is only accepting applications from candidates CURRENTLY RESIDING IN AUSTRALIA who have the relevantLOCALskills and experience required for this role.
We DO NOT recruit for roles that offer sponsorship, internships, graduate programs, or entry-level positions.
Additional information
Parts Interpreter/ Customer Service - Woodridge
Permanent Full-Time | Monday to Friday | Woodridge
Salary package up to $75,000 - $80,000 + Super
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📌 Transport - Parts Interpreter/ Customer Service - Woodridge (Queensland)
🏢 People Group
📍 Queensland