Municipal Customer Service Lead Escalations & Training Melbourne

Municipal Customer Service Lead Escalations & Training Melbourne

27 Sep
|
Randstad
|
Melbourne

27 Sep

Randstad

Melbourne

Randstad in Melbourne is seeking a Team Leader - Customer Service for a full time, temporary maternity cover, Mon-Fri 8:30am-5:00pm (38 hrs/wk). You will lead a local council customer service team handling inquiries and cashiering while acting as senior escalation for complex issues.

You’ll supervise multiple channels, ensure accurate banking reconciliations, onboard and mentor staff, and align with SLAs and council policies, with a commitment to safety and equal prospect.
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📌 Municipal Customer Service Lead Escalations & Training Melbourne
🏢 Randstad
📍 Melbourne

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