PhysioTime Physiotherapy is seeking an experienced and highly motivated Clinic Coordinator & Senior Medical Receptionist to oversee the day-to-day operations of our growing practice.
This is a leadership role suited to someone who thrives in a quick-paced healthcare environment and is passionate about delivering exceptional patient experiences while supporting team performance and business growth.
Key Responsibilities
Oversee daily clinic operations ensuring smooth and effective workflow
Lead and manage the front desk and admin team
Coordinate staff recruitment, onboarding, and training
Maintain high standards of customer service and patient care
Manage appointment scheduling, billing, and practice software (e.g. Cliniko)
Support accounting processes, including invoicing, payments, and reporting
Assist with and implement marketing initiatives (social media, campaigns, promotions)
Ensure compliance with clinic policies, procedures, and healthcare standards
Monitor clinic performance and contribute to business growth strategies
About You
Minimum 2–3 years experience in a medical reception or clinic coordination role
Strong leadership and team management skills
Excellent communication and interpersonal abilities
High level of organisation and attention to detail
Experience with practice management software (Cliniko preferred)
Basic understanding of accounting and financial processes
Interest or experience in healthcare marketing is highly desirable
Ability to multitask and problem-solve in a dynamic environment
What We Offer
Supportive and professional team workplace
Opportunity to take on a leadership role in a growing clinic
Ongoing training and career development
Competitive salary based on experience
How to Apply
Please send your resume and a brief cover letter outlining your experience to:
[email protected]
Job Type: Part-time
Pay: $33.00 – $42.00 per hour
Benefits
Employee discount
Work Location: In person
📌 Clinic Co Ordinator Ringwood
🏢 PhysioTime Physiotherapy and Clinical Pilates
📍 Ringwood
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