Energy Power Systems Australia - Heathwood QLD
At Energy Power Systems Australia (EPSA), our team members work together to design, deliver and support the sustainable power solutions industries depend on.
From defence and data centres to mining operations, utilities and major infrastructure projects, the work we do keeps essential operations running.
As the Cat® engine dealer for Australia, Papua New Guinea and the Solomon Islands, EPSA provides world-class power solutions backed by global innovation and local expertise.
If you're looking to contribute to something bigger and help shape what's next, this is an opportunity to do meaningful work with real impact.
Power the future with EPSA
At Energy Power Systems Australia (EPSA), our team members work together to design, deliver and support the sustainable power solutions industries depend on.
From defence and data centres to mining operations, utilities and major infrastructure projects, the work we do keeps essential operations running.
As the Cat® engine dealer for Australia, Papua New Guinea and the Solomon Islands, EPSA provides world-class power solutions backed by global innovation and local expertise.
If you're looking to contribute to something bigger and help shape what's next, this is an opportunity to do meaningful work with real impact.
About the role
As ourProduct Support Specialist – Electrical, you'll be the electrical subject matter expert supporting EPSA's rental generator and temperature control fleet across Australia.
Based in Perth, Brisbane, Adeliade or Melbourne, you'll provide nationwide technical support to our workshop and field technicians across equipment specification, commissioning, control system configuration and complex fault-finding.
Your expertise will help ensure our rental assets remainsafe, compliant, reliable and customer-ready.
Key responsibilities include:
Providing specialist electrical support to workshop and field technicians across the Rental Solutions fleet
Supporting equipment specification, commissioning,



complex fault-finding and technical issue resolution
Configuring and supporting control and monitoring systems, including ComAp controllers
Supporting the migration and integration of fleet assets into remote telemetry platforms
Advising sales and operations teams, project managers and engineers on generators, battery energy storage systems, chillers and HVAC equipment
Contributing technical input into EPSA's five-year strategic fleet plan and annual CAPEX process
Reviewing branch fleet assets requiring major repairs and escalating significant technical issues
Ensuring fleet assets comply with relevant Australian standards, legislative requirements and document control processes
Developing and maintaining operating, maintenance, service scheduling and fault-diagnosis documentation
Supporting the onboarding and technical development of new rental technicians
Building solid technical relationships with Caterpillar, other dealers and equipment suppliers
Providing after-hours technical support when required
What you'll bring
We're looking for an experienced electrical specialist who combines strong technical capability with a practical, collaborative and solutions-focused approach.
Required:
AnA Grade industrial electrical trade qualification, or anElectrical Engineering qualification supported by practical, hands-on experience
A minimum of five years' field experience within power generation
Demonstrated knowledge of ComAp controllers and control systems
Strong experience with diesel or gas engine-driven generator systems and battery energy storage systems
Proven fault-finding,



troubleshooting and diagnostic capability
Experience in PLC programming and system configuration
Knowledge of Australian standards and regulations relating to generator systems and electrical installations
Experience preparing, maintaining and controlling technical documentation
Strong communication, stakeholder engagement and problem-solving skills
High-level organisational capability, with the ability to manage multiple priorities and technical projects
Confidence working across multiple IT platforms
Highly regarded:
Technical experience with Caterpillar engines
Exposure to Atlas Copco or Sullair air compressors
Experience with York or Trane temperature control equipment
Broader experience across generators, battery energy storage, chillers or HVAC systems
Why join EPSA
At EPSA, our team members are trusted to solve complex challenges and deliver real outcomes for customers across Australia.
We believe great work happens when people feel supported, valued and connected to the impact of what they do, and when teams work together with integrity, accountability and care — the EPSA values that shape how we work every day.
We offer
Structured onboarding and development through Cat® University
Paid birthday leave and volunteer leave
Team member recognition and service awards
Referral program incentives
Retail and health insurance discounts
Novated leasing options
Paid parental leave
Learning and development opportunities
Ready to power up your career?
If you're an experienced electrician or electrical specialist looking to expand your influence beyond hands-on work and support critical power solutions across Australia, this is an opportunity to combine technical expertise with career growth in a highly respected industry.
If you're looking to contribute to something bigger and help shape what's next, this is an opportunity to do meaningful work with real impact.
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📌 Product Support Specialist - Electrical (Queensland)
🏢 Energy Power Systems Australia
📍 Queensland