Collections & Accounts Receivable Officer
Collections & Accounts Receivable Officer
Work With Australia's Highest-Rated and Most Awarded Solar Company
Award-Winning Solar Installer | 4.9 Google Rating | 10,000+ Installations | Recognised for Exceptional Customer Experience
Why Join RESINC Solar?
At RESINC Solar, we're not just installing solar; we're helping thousands of Australians transition to cleaner energy while delivering an industry-leading customer experience.
As we continue to grow, we're looking for aCollections & Accounts Receivable Officer to join our Finance teamand play a key role in supporting our customers, improving payment outcomes, and maintaining strong financial processes.
The Role
Reporting to the Accounts & Finance Team Leader, you'll be responsible for managing customer accounts, supporting timely payments, and ensuring a smooth customer experience throughout the accounts receivable process.
Your responsibilities will include:
Acting as the first point of contact for customer enquiries regarding invoices, balances, deposits, and additional charges
Managing and monitoring customer payment plans
Preparing and issuing updated invoices
Following up on outstanding payments and requesting receipts or remittance advice
Providing weekly collections reporting to the Accounts & Finance Team Leader




Liaising with Case Managers and Customer Care teams to resolve customer queries
Confirming payments with customers and issuing remittance confirmations
Maintaining accurate records and ensuring account information is up to date
About You
You're organised, proactive, and confident communicating with customers and internal teams.
You take pride in delivering accurate work while finding practical solutions to challenges.
Excellent communication and relationship-building skills
Strong attention to detail and organisational ability
The ability to prioritise tasks and manage competing deadlines
A calm, professional, and solutions-focused approach
Confidence working in a quick-paced environment
A desire to build a long-term career, not just find another job
What Success Looks Like
In this role, success means:
Customers receive timely, qualified, and helpful communication
Accounts and invoices are managed accurately
Collections activities are completed consistently and efficiently
Workflows remain organised with minimal backlog
Internal teams have transparent visibility of account status and actions required
What can I earn as an Accounts Receivable Officer
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📌 Collections & Accounts Receivable Officer (Queensland)
🏢 RESINC Property
📍 Queensland