We’re looking for a hands‑on Duty Manager to join the team at Mary Mae’s at Brisbane Powerhouse.

This is a high volume, events driven venue with a strong focus on live service execution, group bookings, and major seasonal events including Comedy Festival, Night Feast, weddings, and corporate functions.

This is not a passive management role you’ll be on the floor leading service, solving challenges in real time and ensuring smooth execution of both venue operations and events.

What you’ll be doing
Running day to day venue operations during service
Leading floor team during high volume trade and events
Supporting execution of functions and group bookings on shift
Working closely with Ops Managers and Events Sales Manager
Handling guest issues, service flow and real‑time decision making
Supporting rostering execution, stock awareness and service readiness
Ensuring smooth transition between event setup, service, and pack down
Maintaining high standards under pressure across FOH operations

What we’re looking for
Solid experience in busy hospitality venues (events, bars, pubs, or restaurants)




Confident running a floor under pressure
Natural leader who leads from the front
Calm, practical problem solver
Comfortable in quick paced, high volume environments
Valuable communication and team coordination skills
No ego just gets the job done

Bonus (not essential)
Experience with events or function execution
Cocktail/bar knowledge
Stock, POS, or basic reporting understanding
Previous Duty Manager experience

What we offer
Full‑time position
Competitive salary based on experience
Hands on role in one of Brisbane’s busiest cultural venues
Real opportunity to step into Assistant VM for the right person
Supportive but high‑performance environment

Important

This role is focused on execution, not office management. You will be expected to be present on the floor, lead service, and actively contribute during events and operation.

Trippas White Group is an Equal Opportunity Employer and encourages Indigenous and First Nations Australians to apply.
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📌 Duty Manager Mary Mae's Queensland
🏢 Trippas White Group
📍 Queensland