Customer Service and Racking Maintenance Inspector

Storage Ideas is one of Sydney’s leading suppliers of warehouse racking and industrial shelving. For over 50 years, we have offered a complete service in the design, supply, and installation of storage solutions.

An chance exists for a self-driven, organised, and fast paced Sales Support and Customer Service qualified to join our team. We are looking for someone who is technically minded with strong relationship building skills who can juggle multiple projects at once.

Key responsibilities include:
Conduct onsite visual safety audits and reports on storage systems across New South Wales and Other States
Implementing Service and Maintenance Agreements for new and existing customers
Re generate existing client contact from internal database
Data entry of reporting into internal database
Quote and arrange all service and repairs for the business
Attend onsite meetings
Quote internal sales as required
Support a sales team on tenders and projects




Liaise with Audit Scheduler on a daily basis

As the right person for this role, you:
Are organised and self motivated
Have strong technical skills
Have a valuable commercial attitude and strong desire to forge close relationships with customers
Are confident and can communicate effectively to internal and external stakeholders
Have experience in business to business solution selling
Have understanding of measurement and sizing
Have excellent written and verbal communication skills
Have mechanical aptitude (a trade qualification would be advantageous but not essential)
Knowledge in basic Construction would be of assistance

You will be dependable, ambitious and highly organised with a proven sales track record.

Additionally, working rights in Australia and a current driver’s licence is required for this role.
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📌 Customer Service And Racking Maintenance Inspector New South Wales
🏢 Storage Ideas
📍 New South Wales