Job Type: Permanent position | Full time position
Job Description
Nursing Support Worker Full-time Glow Healthcare Australia Location:Paramatta, NSW Salary range: $$51,222–$60,000 plus superannuation About the Role: Glow Healthcare Agency provides nursing and health support services across aged care, residential and supported accommodation settings. As a Nursing Support Worker (NSW), you will assist nursing staff to deliver safe, respectful, client-centred care that promotes dignity, independence, and wellbeing.
You'll work under the supervision of a Registered Nurse or other qualified health professional, following nursing directions, care plans, and organisational policies and procedures. Duties and Responsibilities:
Assist clients with personal hygiene, grooming, toileting, and continence care
Support clients with safe movement and mobility, encouraging independence
Assist with transfers, hoist use, repositioning, and falls prevention (under supervision)
Provide emotional support, reassurance, and companionship
Carry out care tasks delegated by nursing staff in line with care plans
Monitor client condition and promptly report changes to the Registered Nurse
Assist with routine observations where appropriate (e.g., temperature, pulse, behaviour)
Support residents with hydration and nutrition, including mealtime and feeding assistance
Maintain accurate care documentation, progress notes, and clinical records as required
Complete clear and timely shift handovers and written communication




Follow infection control, PPE, medication safety (where applicable), and manual handling procedures
Communicate respectfully with clients, families (as appropriate), and the care team
Uphold client rights, choice, privacy, and confidentiality at all times
Identify and elevate WHS hazards, incidents, near misses, or safety concerns immediately
Report any suspected abuse, neglect, or exploitation in line with reporting requirements
Skills and Qualifications:
Hold at least a relevant AQF Certificate III in Individual Support (Ageing, Disability or Health) or equivalent
At least 2–3 years of experience in a relevant position (aged care, disability, health support, residential care)
Strong knowledge of WHS, privacy/confidentiality, infection control, and protected manual handling
Confident written and verbal communication, including documentation and handover notes
Ability to work calmly and professionally, including in urgent or high-pressure situations
Comfortable working under clinical supervision and as part of a multidisciplinary team
Employment requirements (must be able to maintain):
Current
First Aid and CPR certification
National Police Check
Working
With Children Check (if applicable)
Manual Handling and Infection Control training
COVID-19 vaccination certificate and/or immunisation history
Driver's licence and own transport (if community-based support is required)
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📌 Nursing Support Worker (Sydney)
🏢 Glow Health Care Australia
📍 Sydney