Job Description
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The Bay Orthopaedic and Fracture Clinic – Urraween QLD
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We are seeking a Medical Receptionist to join our orthopaedic practice 3 days per week. This is a fast-paced, rewarding role that plays a key part in ensuring our patients and clinicians receive exceptional support.
Key responsibilities n
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Serve as the first point of contact for patients, GPs, and other specialists, providing excellent customer service and communication
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Coordinate and manage clinic appointments and theatre bookings
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Handle referral management, ensuring all paperwork and electronic records are accurate and up-to-date
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Support the day-to-day running of busy clinics and liaise with internal and external stakeholders
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Prioritise multiple competing tasks effectively and remain calm under pressure
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Uphold the practice's professional and caring ethos at all times
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Work confidently and comfortably autonomously
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Work a rotating roster around clinic requirements, including some early mornings, early evenings and lunch time shifts
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About you n
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Exceptional interpersonal and communication skills, with a friendly and professional demeanour
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Proven ability to multitask, prioritise, and adapt in a busy workplace
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Experience in a medical practice, ideally within a specialist setting, is advantageous
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High attention to detail and commitment to providing outstanding service
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Proficiency with medical practice management software is desirable
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Ability to work both autonomously and within a team setting
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📌 Medical Secretary (Hervey Bay)
🏢 The Bay Orthopaedic and Fracture Clinic
📍 Hervey Bay