Most Venue Managers want to be the "mayor" of the dining room.

We are looking for something different.

Ms Frankie is seeking a systems-obsessed Venue Manager for our Carlton restaurant. If your comfort zone is building checklists, optimising labor percentages, and troubleshooting operational bottlenecks, this is for you. We don't need a host; we need an operator who views a busy restaurant as a matrix of processes waiting to be perfected.

What You Will Do:
Systematise Everything: Take our current operations and build bulletproof SOPs for every phase of service, from open to close.
Drive the Metrics: Own the weekly reporting on labor costs, COGS, and table turn efficiency.
Process Over Panic: When things go wrong on a busy Saturday night, you don't just put out the fire—you trace it back to a broken process and fix the system so it never happens again.
Roster & Tech Mastery: Manage precise scheduling and ensure our POS and back-of-house systems are generating clean, actionable data.

Who You Are:




An Implementer: You are methodical, highly deliberative, and detail-oriented.
Process-Driven: You believe that outstanding hospitality is the result of flawless execution, not just positive vibes.
Problem Solver: You see friction as an engineering problem. You love auditing a workflow and making it faster, leaner, and more reliable.
Experienced: You have a proven track record in premium hospitality management, specifically in scaling systems, managing compliance, and training staff on strict operational standards.

The Offer:
$80k–$110k base salary.
Autonomy to build and enforce the operational playbook for a beloved Carlton institution.
A leadership team that values hard data and effective systems over fluff.

If you love a perfectly executed spreadsheet as much as a perfectly executed service, apply below.

📌 Venue Manager Melbourne (Australia)
🏢 Ms. Frankie
📍 Australia