Senior Service Designer: Lead Client Experience Reform (Victoria)

Senior Service Designer: Lead Client Experience Reform (Victoria)

26 Sep
|
State Of Victoria
|
Victoria

26 Sep

State Of Victoria

Victoria

Job Description
Victoria Legal Aid is seeking experienced service designers to be embedded within the CSSE team for a 9‐month engagement, with a adaptable hybrid work arrangement in Melbourne. You will deliver service design artefacts, co-design sessions and oversee complex reform initiatives impacting client experience and access to services.
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The role requires senior-level capability to plan, scope and run projects with autonomy, while collaborating with stakeholders and ensuring trauma‐informed, culturally

📌 Senior Service Designer: Lead Client Experience Reform (Victoria)
🏢 State Of Victoria
📍 Victoria

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