Job Description
Health, Medical & Pharmaceutical
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Skills Required: Passionate Service Orientation Coordination Skills Receptivity Active Listening Skills Customer Service Home Care Professional Communication Professional Services Scheduling Administrative Operations COVID-19 Testing
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JOB DESCRIPTION
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Reporting to our Team Leader, you are responsible for the scheduling of in-home client services and some administrative functions. This is a busy, fast-paced role so you are highly organised with a solution-focussed attitude.
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You will also have the chance to work on projects for the Home Care team as and when the need arises.
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The role will include:
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Coordinating the scheduling and delivery of services to home care clients
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Providing a professional service through effective communication techniques over the phone, on email and via SMS
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Ensuring that information provided to customers regarding rostering and staffing is relevant and accurate
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Ensuring all home care team rosters reflect and include approved leave, training and meeting attendance coverage
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About the Employer
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At Bethanie, we believe in a collaborative and supportive work culture, where you can grow, learn, and develop professionally. Our team of experienced aged care professionals have diverse and varied opportunities - this is your chance to be part of a vibrant community dedicated to making a difference.
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About the Candidate
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You pride yourself on delivering excellent service to your customers and your ability to listen and communicate clearly on the phone and in writing. You also bring:
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Previous experience in scheduling home care services - preferably experience using Alayacare
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Enthusiasm and commitment to the provision of excellent customer focused services and empathy with older people and their families
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Willingness to obtain vaccinations (minimum of 1 COVID-19 and annual flu) and current police clearance
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12 month fixed-term contract working full-time hours (Monday to Friday), based in our West Perth office.
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This role is mainly office based, with some consideration for flexible working and variable start and finishing times. (7.6 hrs shift. Coverage required between 6.30am to 6pm), Working with Bethanie
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At Bethanie, we are committed to being an employer of choice by creating a supportive and compassionate environment for our people and customers. As well as being part of a stimulating and nurturing work environment, you will also have access to the following benefits:
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Financial perks: Salary Packaging up to $15,899 of life expenses per annum, $2,650 per annum for meals and entertainment and additional benefits for parking - pay less tax and increase your take home pay
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Wellbeing benefits: a comprehensive mental health and wellbeing program and free flu vaccinations each year
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A rewarding career with a supportive culture and a focus on flexibility and work life balance
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Autism Spectrum Australia - West Perth, WA
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Building skills and capacity in the aged care sector
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Promote local employment to your region, community or member organisation with a uWorkin Talent Community. Find out more .

📌 Scheduler (Perth)
🏢 Agedmmunity Services Australia
📍 Perth