Job Description
Franchise Development & Partner Success Manager
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You will attract, qualify and onboard new franchise partners while managing relationships with an existing portfolio of franchisees.
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Key responsibilities
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Manage franchise enquiries and recruitment activities from initial contact through to onboarding
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Conduct discovery meetings, candidate assessments and qualification discussions
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Guide prospective partners through the franchise recruitment process
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Manage the recruitment pipeline through HubSpot CRM
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Support the onboarding and launch of current franchise partners
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Build strong relationships with an existing portfolio of franchise partners
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Conduct regular business review and support discussions
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Identify opportunities for partner growth and network improvement
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Work with internal stakeholders to support partner success
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About you
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Previous experience working within a franchisor environment (essential)
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Experience in franchise recruitment, franchise development, franchise operations or franchise support
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Strong relationship management and stakeholder engagement skills
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Experience managing a structured sales or recruitment pipeline
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Excellent communication, presentation and influencing skills
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Strong commercial and business acumen
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CRM experience, ideally HubSpot or a similar platform
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A proactive, organised and results-driven approach
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About us
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Provender Australia is a national leader in workplace food, beverage and unattended retail solutions. As our franchise network continues to grow, we are seeking an experienced Franchise Development & Partner Success Manager to lead franchise recruitment activities while supporting the success of existing franchise partners.
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Play a key role in the growth of a national franchise network
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Build relationships with aspiring and existing business owners
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Join a collaborative and supportive team
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Competitive salary package plus performance incentives
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Flexible working arrangements
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Make a genuine impact on network growth and partner success

📌 Franchise Development & Partner Success Manager (New South Wales)
🏢 Provender Australia
📍 New South Wales