Job Description
Ipswich | Hybrid working after probation (3 days office-based)
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Circa £60,000 + 10% annual bonus + Outstanding Benefits
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Generous relocation package of up to £8,000 available for the right candidate, designed to support your move and help you settle into the area with ease.
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Are you a Senior Team Manager with exceptional people leadership skills, who knows how to build, inspire and develop high-performing teams?
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Do you have a proven track record of leading large teams, coaching managers and supervisors, and confidently managing complex employee relations matters?
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We're partnering with an industry-leading business to recruit a Senior Team Manager to lead their well-established Technical Services function in Ipswich.
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While the team provides technical expertise to the business, this is first and foremost a people leadership role. We're looking for an outstanding Senior Team Manager who can develop capability, create accountability, foster engagement and build a positive, high-performing culture. Technical experience can be learned; exceptional leadership cannot.
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This is an exciting opportunity to join a business renowned for its outstanding culture, investment in its people, long-term career development and commitment to continuous improvement.
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The Role
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As Senior Team Manager, you'll lead a well-established Technical Services function, with responsibility for developing and supporting a large team of Managers, Supervisors and Coordinators.
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Your primary focus will be creating an engaged, motivated and high-performing team, ensuring individuals are supported, challenged and empowered to succeed. You'll also play a key role in managing performance,



coaching leaders and confidently handling complex people matters while ensuring operational excellence across the department.
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You'll work collaboratively across the business, driving continuous improvement while creating an environment where people can perform at their very best.
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Key responsibilities include:
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Leading the day-to-day operations of the Technical Services function.
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Leading, coaching and developing Managers, Supervisors and Coordinators.
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Creating a high-performing, collaborative and people-focused culture.
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Managing performance, capability and employee engagement across the department.
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Confidently managing complex employee relations matters, including disciplinary, grievance, absence and performance management.
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Driving continuous improvement initiatives and operational efficiencies.
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Ensuring processes, standards and best practice are consistently achieved.
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Championing professional development and succession planning throughout the department.
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About You
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We're looking for an accomplished leader with a genuine passion for developing people. You'll have a robust track record of leading sizeable teams and creating environments where individuals and teams thrive.
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You don't need to be the technical expert in the room. Instead,



you'll know how to get the very best from others by providing clear direction, coaching, support and accountability.
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You'll bring:
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Significant people management experience, including responsibility for leading Managers, Supervisors and other senior team members.
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A proven track record of successfully managing complex employee relations cases, including performance, disciplinary, grievance and absence management.
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A balanced leadership style — someone who is both supportive and approachable, while being confident making difficult decisions and maintaining appropriate management boundaries.
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Experience developing high-performing teams through coaching, mentoring and performance management.
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The ability to drive accountability, continuous improvement and operational excellence.
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This business is recognised for investing in its people and creating an environment where employees feel supported, valued and able to build long-term careers.
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You'll join an organisation that genuinely believes its people are its greatest asset, giving you the opportunity to make a lasting impact through your leadership while continuing to develop your own career within a supportive and forward-thinking business.
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At polkadotfrog, we are committed to creating a positive and inclusive recruitment experience for every applicant. We welcome requests for reasonable adjustments and are happy to provide information in alternative formats where needed.
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Our specialist consultants are passionate about building long-term relationships through honesty, transparency and a genuinely people-focused approach.

📌 Senior Team Manager (Queensland)
🏢 polkadotfrog
📍 Queensland