NSW Trustee and Guardian is seeking a Principal Client Service Officer in Parramatta to lead an end-to-end review of the trust administration function and related processes. The role focuses on delivering frontline services to clients, analysing trusts under management, and shaping team structure to improve service delivery.
You will drive policy improvements, manage performance, and lead a dedicated Service Centre handling estates, trusts and powers of attorney with empathy and sound judgement.
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